Privacy Policy

Last updated: April 20, 2026

Tolao is operated by Sadler Rohayem Solutions LLC.

What We Collect

Tolao is an internal operations platform used by authorized employees and contractors of Sadler Rohayem Solutions LLC. We collect information from:

• Authorized users of the platform: name, email address, phone number (when consent to SMS alerts is provided), and role within the organization
• Publicly available vehicle listings aggregated for operational use by authorized users

Phone numbers are collected only when a user explicitly consents to SMS operational alerts via a checkbox during account activation or profile update.

How We Use Information

User information is used solely for platform access, authentication, and operational notifications. Vehicle listing data is used for internal appraisal and acquisition decisions made by authorized users.

SMS Communications

Tolao sends SMS operational alerts to authorized users (employees, contractors, and invited team members) who have explicitly consented via the platform. SMS consent is collected via a checkbox during account activation and is stored with a timestamp and the exact consent text shown at the time.

Message content is limited to:

• Lead notifications relevant to the user's role
• System status alerts (integrations, authentication, platform health)
• Operational updates and task assignments

Message frequency varies based on platform activity. Message and data rates may apply per the recipient's carrier.

Users may opt out at any time by:

• Replying STOP to any SMS message (handled automatically)
• Disabling SMS alerts in their account settings on dashboard.tolao.co

Carrier opt-out and HELP keywords (STOP, UNSUBSCRIBE, HELP, INFO) are honored automatically.

What We Don't Do

SMS Opt-In and Mobile Information Sharing

For clarity, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. This information will not be shared with any third parties except as required by law or the reasonable inquiry of a carrier, aggregator, regulator or some other party in the messaging ecosystem investigating fraud, abuse, or other policy violations.

Other Data Practices

• We do not sell user information to third parties
• We do not share phone numbers with anyone outside Sadler Rohayem Solutions LLC
• We do not use SMS for marketing or promotional content
• We do not text anyone who has not explicitly consented via the platform

Data Retention

User account data is retained while the account is active and for a reasonable period after deactivation for record-keeping and compliance. SMS consent records (consentedAt, consentText, IP) are retained for the lifetime of the account for audit purposes. Users may request data removal by contacting support@tolao.co.

Contact

Tolao is operated by Sadler Rohayem Solutions LLC. Questions about this privacy policy or data removal requests: support@tolao.co.